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Help Desk

December 21, 2018

Recommended procedure when tags are shared

Test your tag

When Tags are rotated and shared between staff members, staff will usually pick up their tag from a secure area when their shift begins. Before going to their unit, staff are encouraged to test their tag to ensure it is fully operational.

Use an Actall Test Station

To check that a tag is working, staff can utilize an Actall test station.  When using a test station staff will be required to enter their device ID.


IMPORTANT: Note the ID number of the Tag (e.g., 012345 found on the tag).

Establish a protocol

If there is not a test station, staff should establish a protocol to test the device periodically.   By contacting the control desk and informing them of the intent to test, false alarms will be eliminated.