Posts by mdickey

Help Desk December 21, 2018 Adding User / KeySet Step 1:  To add a new staff member (person) into the system Click on the “device management” and select “people” from the drop down menu. Step 2: • The “people” screen will display. click “add”  Step 3: • This will bring up a data entry screen.…

Help Desk December 21, 2018 Saving Reports A quick guide on how to save reports from within the Crisis Controller software. Step 1: To save or export reports you must first be viewing a report,  To learn how to run a report please refer to our ‘Running Reports’ article.To export the report click on ‘export…

Help Desk December 21, 2018 Testing Staff Tags IMPORTANT: Tags should be tested before entering the units to ensure they are working.  This article includes instruction on how to test using an Actall test station. Step One On the touchscreen you will see the keypad to enter the tags ID.  (an ID is found on…

Help Desk December 21, 2018 Recommended procedure when tags are shared Test your tag When Tags are rotated and shared between staff members, staff will usually pick up their tag from a secure area when their shift begins. Before going to their unit, staff are encouraged to test their tag to ensure it is fully…

Help Desk December 21, 2018 Editing or deleting tags and people from Crisis Controller | ATLAS The following instructions show you how to change the user or keyset within the ATLAS supported Crisis Controller Software. Step One Click on the “device management” tab. Select the device type you wish to delete, or select “people” to…

Help Desk December 21, 2018 Adding a tag to the system Adding a tag to the Crisis Controller software is quick and easy. Step 1: To enter a new Tag into the system you must perform the following steps:• Click on the “device management” tab.  Select the tag type that you want to add.  Step…