Reigniting the Conversation: The Evolution of Custody Series Returns
By Bob Hampe
In 2023, Actall launched a series to explore nuances and challenges of modern corrections with our Evolution of Custody series. This initiative intended to spotlight the many changing dynamics within the correctional landscape, inviting thought leaders to share their insights on the past, present, and future of custody operations. Through these discussions, we sought to foster innovation, challenge entrenched perspectives, and create a space for dialogue around the most pressing issues in the industry. We originally intended this content to be finite with a limited set of articles and content. Increasingly after the series ended, it became evident that we had struck a chord with our community; throughout most of 2024, we debated the decision on whether to get back to it. Now, as we reignite this series, we reaffirm our commitment to exploring the critical voices and ideas shaping the future of custody.
Why Evolution of Custody Matters
The correctional industry operates at the intersection of public safety, justice, and rehabilitation. I’ve written and spoken on several occasions pondering the look and function of correctional facilities in several decades. This space has seen profound changes—from shifts in sentencing practices to the growing emphasis on mental health, addiction treatment, and reentry programs. However, the true evolution of custody requires a constant reassessment of how we define and implement justice, fairness, and accountability within the system. And how we evaluate our performance and assess results.
At its core, this effort is about amplifying voices that can drive meaningful change. We believe that thoughtful conversations from a variety of perspectives—academics, policymakers, corrections professionals, and technologists—are the key to creating solutions that benefit not only the incarcerated population but also the broader community. As we restart this initiative, we aim to bring you discussions that challenge conventional wisdom and inspire actionable progress.
Introducing Our Newest Voice: Nick Liantzakis
To kick off the latest chapter of the Evolution of Custody series, we are thrilled to welcome Nick Liantzakis, a newly retired professional from Ontario’s Office of the Solicitor General (SOLGEN). Liantzakis brings a wealth of experience and insight, particularly in his work on integrating technology into correctional operations. Here’s a quick look into his background:
Nick is a corrections industry expert with 35 years of experience spanning operational and administrative roles in medium- and maximum-security environments. Nick transitioned to management, where he leveraged his lived experiences as a correctional officer to focus on staff safety and wellbeing technology provided by electronic security systems.
Technology has rapidly transformed nearly every industry; custody is no exception. From electronic monitoring systems to AI-powered risk assessment tools, the potential to enhance safety, efficiency, and outcomes is immense. However, as Liantzakis will discuss, the introduction of technology into custody settings is not without its challenges and is rarely about the benefits of the technology alone. Questions of ethics, privacy, and effectiveness loom large, making it crucial for leaders in the field to approach these innovations thoughtfully and strategically.
Liantzakis’s perspective is particularly timely as correctional institutions around the world grapple with the dual imperatives of maintaining security and promoting rehabilitation. His insights will provide a roadmap for how institutions can embrace technological advancements while remaining grounded in their mission to serve justice and public safety.
A Broader Purpose
The inclusion of Liantzakis and his expertise underscores the broader purpose of the Evolution of Custody series. We aim to highlight ideas and approaches that have the power to transform how correctional systems operate—not just for today, but for the future.
The introduction of technology, for example, is emblematic of the larger shifts occurring across the industry. Innovations like digital communication platforms for incarcerated individuals and their families, advanced data analytics for inmate management, and virtual reality training for correctional officers are already reshaping how we think about custody. Yet, these changes require an ongoing dialogue about best practices, unintended consequences, and the human element that remains at the heart of the justice system.
Liantzakis’s contribution serves as a catalyst for these broader conversations, and we’re committed to exploring additional themes and topics in the months ahead.
Looking Ahead
As we reintroduce this series, we are more motivated than ever to continue providing a platform for impactful voices and ideas. The evolution of custody is not a one-time event but a continuous process that requires vigilance, creativity, and collaboration.
In the coming months, we plan to feature a diverse lineup of experts, each bringing a unique perspective to the table. Topics will range from the role of mental health services in corrections to the growing importance of restorative justice, as well as innovations in training, management, and operational strategies.
We also want to hear from you—our readers and stakeholders in the correctional industry. What challenges do you see on the horizon? What areas of custody do you believe are ripe for innovation? Your input is vital to shaping the conversations that will define the future of this field.
Join Us on This Journey
The Evolution of Custody series is more than just a collection of articles—it’s a conversation about how we can collectively reimagine corrections for the better. Whether you’re a corrections officer, a policymaker, an advocate, or someone simply interested in the justice system, we invite you to engage with us, share your thoughts, and contribute to this ongoing dialogue.
Stay tuned for Nick Liantzakis’ upcoming piece on the integration of technology in corrections, and follow along as we continue to explore the critical issues shaping the evolution of custody. Together, we can move the needle toward a system that is more equitable, effective, and humane for all. Reignite the conversation. Reimagine the possibilities. Welcome back to the Evolution of Custody.